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Customer Support

Our Customer Support is North American based, free to customers, and available 24 hours per day, 7 days a week.

Free Phone: 0808 804 0014
Email: support@myfax.com

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MyFax Knowledge Base

An easy-to-use searchable archive of helpful tips, step-by-step instructions, and frequently
asked questions., just type what you are looking for and click Submit!

User Guides

MyFax Quick Reference Guide (PDF, 501K)
A quick-start guide for new MyFax users.

MyFax® User Guide (PDF, 2.1MB)
A comprehensive "how-to" guide for MyFax users.

Microsoft Outlook Plug-In User Guide (PDF, 1.1MB)
For help on installing and using MyFax with Microsoft Outlook.

MyFax Supported File Formats (PDF, 173k)
A list of the 178 file types that can be faxed from your computer or wireless device to any fax machine using MyFax.


Microsoft Outlook® Plug-In (EXE, 1.2MB)
Add a MyFax® button to Microsoft Outlook for easy email faxing. Tap into your existing Outlook address book. Just download and install.

Privacy, Security, & Compliance

PGP Public Key
Use this when you need secure, encrypted fax transmission.

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